Frequently Asked Questions
Do I need a GP referral to attend physiotherapy?
No referral is required. You can book directly with us.
Will I be treated on my first visit?
Yes, in most cases you will receive treatment during your first appointment.
What should I wear?
Wear loose, comfortable clothing. For certain conditions, you may be asked to expose the area being assessed.
Is physiotherapy covered by health insurance?
Yes. Most insurance providers (VHI, Laya, Irish Life, etc.) offer some reimbursement. Check your policy for details.
Are your physiotherapists Chartered?
Absolutely. All our physiotherapists are fully qualified Chartered Physiotherapists, registered with both CORU and the ISCP. We’ve been proudly serving the community for over 18 years and are recognised providers for Irish Life Health. Our team is made up of experienced senior clinicians who deliver personalised, evidence-based care. Don’t just take our word for it — our 350+ five-star Google reviews speak for themselves.
How many sessions will I need?
This depends on your condition and goals. Some people need only a few sessions, while others benefit from a longer rehab plan. We will always be transparent about your progress.
Do you treat children and teens?
Yes, we have extensive experience treating children with sports injuries, growing pains, and posture-related concerns.
What’s your cancellation policy?
We kindly ask for 24 hours’ notice. Missed appointments without notice may incur a charge.
Can I claim physiotherapy on my health insurance?
Yes, we provide receipts that can be submitted for reimbursement with most major health insurance providers. Always check with your provider for your specific level of cover. You can also claim against tax via your Med1 form.
Do you offer evening or weekend appointments?
Yes, we offer extended evening appointments Monday to Thursday and limited Saturday availability to accommodate busy schedules.
How do I book an appointment?
You can book online through our website, call our reception directly, or email us. We aim to make the booking process quick and hassle-free.
Do you provide reports or letters for consultants or GPs?
Yes, we regularly liaise with GPs, consultants, and other healthcare providers. We’re happy to provide treatment reports or communicate with your medical team upon request.
Are children or teens under 16 required to attend with a parent?
Yes, a parent or guardian must be present during the session for anyone under the age of 16.
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If you’re looking for a team who listens, supports, and delivers results — you’ve found the right place